Privacy Policy

Last updated: 21 August 2026

Who We Are

This website is operated by C&T Performance, trading name of LEADBATCH LTD ("we", "us", "our"). We generate exclusive remortgage leads for mortgage brokerages. This policy explains how we collect, use, and protect personal information when you visit this website, submit an order, or contact us.

Information We Collect

We collect information you provide directly to us, including:

• Full name, email address, and phone number, submitted through our order form or contact form
• Details about your lead order, including lead type, volume, current lead source situation, and number of brokers
• Any message or additional information you include when contacting us
• Payment information processed securely by our payment provider, Stripe, we do not store your card details ourselves

We also automatically collect limited technical information, such as browser type, device type, and general usage data, through standard website analytics and cookies.

How We Use Your Information

We use the information we collect to:

• Process and fulfil your lead order
• Respond to enquiries submitted through our contact form
• Set up and manage your account within our CRM system
• Process payments for orders placed on this website
• Send order confirmations, updates, and communications related to your order
• Improve this website and our services
• Comply with our legal and regulatory obligations

Legal Basis For Processing

Under UK data protection law, we rely on the following legal bases to process your personal information: performance of a contract (fulfilling your order), legitimate interests (responding to enquiries, improving our services), and consent (where you have explicitly agreed, such as opting into marketing communications).

How We Share Your Information

We do not sell your personal information to third parties. We share information with trusted service providers who help us operate this website and deliver our services, including:

• GoHighLevel (GHL), our CRM and website platform provider, used to manage orders, contact submissions, and customer communications
• Stripe, our payment processor, used to securely handle card payments

These providers only receive the information necessary to perform their function and are contractually required to protect it in line with applicable data protection law.

Cookies

This website uses cookies to support core functionality and to understand how visitors use the site. You can control or disable cookies through your browser settings, though some parts of the site may not function correctly without them.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements. Order and contact records are typically retained for the duration of our business relationship and for a reasonable period afterward.

Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict how we process your information
• Request a copy of your information in a portable format
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data has been mishandled.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes To This Policy

We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, contact us at:

[email protected]
+44 7414 149855